• “Sales is not about selling anymore, but about building trust and educating”
    - Siva Devaki
  • “Excellence is never a accident, it is always a result of high intention, sincere effort and intelligent execution”
    - Aristotle
  • “Every job is a portrait of the person who did it. Autograph your work with Excellence.”
    - Jessica Guidobono
  • “Price is what you pay. Value is what you get”
    - Warren Buffet
  • “When you do the common things in life in an uncommon way, you will command the attention of the world.”
    - George Washington Carver

Quality Through Service!!!

⭐ ⭐ ⭐ ⭐ ⭐

  • "BrilliantCom replaced our VoIP system with their configuration and we are extremely satisfied with the cost, performance and service. I can recommend them for their quality of service and professionalism."
    - Willem | Ultra City South Coast
  • "BrilliantCom has proved to be a professional and reliable business partner that I can trust to work with integrity and meet my high standards, expectations and sometimes unreasonable standards. Their workmanship is always high quality, they are more than competent and experienced in the services they provide and know their products thoroughly."
    - GoBananaWeb.com
  • "BrilliantCom has been our preferred affiliate since 2008 regarding insurance and PABX requirements. We use BrilliantCom because we found them to be honest, professional, fair and cost effective. They also maintain a hiigh quality of workmanship. We have no problem in recommending BrilliantCom for any form of PABX."
    - DMc Consulting
  • "We have been using the services on BrilliantCom for almost a year now. During this time, their service has been excellent, even assisting us after hours. Both Leon and Erick are very knowledgeable about their products. I have no hesitation referring their services."
    - Saskia | MCS Debt Collecting
  • "In the spirit of celebrating Customer Experience Excellence... A shout-out to our Internet Service Providers, BrilliantCom. These guys always go out of their way to make sure our Fibre connectivity runs without interruptions and sorting things out in the background without us even noticing. Be sure to give them a call for your Business Communication challenges. They have solutions."
    - Successco

About Us

Brilliant Communication is a family orientated business and the main partners believe that we have to take our clients concerns to heart. This principle is nurtured in our employees and has given us a strong foundation with which to pursue our company mission.

Mission Statement

Brilliant Communications (BrilliantCom) was established in 2004 to serve as an independent service department for Gauteng and Cape Town based communication companies with interests in Kwazulu Natal. Over the past few years the nature of the business that we have been involved in has steadily expanded.

We have grown into an entity that is able to meet the Communications, Data and Office Automation needs of any organization. All of the owner-members are involved in the day-to-day business. Our partnerships with Yeastar, Yealink, ZKTEco, Hikvision, Centracom, PVS, Universal Office Automation Solutions, YourCommunications, Link Africa, SeaCom, Next Generation Networks, Telkom and OKI Printers ensure that we will always be at the forefront of Communications and Office Automation developments.

Our services include; the supply and installation of PBX’s, Fiber & Data solutions, VoIP, Least Cost Routing, IT, Networking and Wireless infrastructure, CCTV, Access Control, Office Automation and the repair and maintenance of all associated hardware. We also consult for insurance loss adjusters and help to ensure that the companies claiming are treated fairly.

We are proud to boast that we have a combined experience of more than Thirty-Eight years.

Our Services

BrilliantCom has always been a Solution Building company.

We will investigate our customers’ requirements and then supply the products and services that will exceed their requirements, expectations and adding value.

Our speciality is to ensure that our customers have the most stable and reliable infrastructure allowing them to build and grow their business by doing what they do best.

PABX Systems

We believe communications is the foundation of any business.

Because technology is moving forward in leaps and bounds people today more than ever, want to speak to other people (we are a social species after all).

To help you get the results you desire, we build our Solutions with the latest and most stable products and service providers. This will meet your business requirements, while still ensuring an easy to use system that will advance productivity. With stable infrastructure, reduce downtime ensuring that you receive every call, mail and that your productivity and bottom line increases with tangible measures.


• Automated Attendant (IVR) • Custom Prompt • Music on Hold
• Attended Transfer • Dial by Name • One Touch Recording
• AutoCLIP • DISA • Queue
• Blind Transfer • Distinctive Ringtone • PIN List
• Blacklist/Whitelist • DNIS • Phone Provisioning
• Call Back • Do Not Disturb (DND) • Real-time Status Monitor
• Call Detail Records (CDR) • Event Center • Remote Management
• Call Forwarding • Email to SMS/SMS to Email • Ring Group
• Call Monitor • Fax to Email • SIP Forking
• Call Parking • Paging/Intercom • SLA
• Call Pickup • LDAP • Speed Dial
• Call Recording • Linkus UC Softphone • Time Condition
• Call Routing • Mobility Extension • User Portal
• Call Waiting (FXS) • Multi-language System Prompt • User Permission
• Caller ID • Multi-language Web GUI • Video Calls
• Conference • Multi-site Interconnect • Voicemail

Internet Services

We offer stable, reliable and high speed services.

As our nature dictates, we have researched the ins and outs of Internet Service Provision for a good couple of years before we launched our services. We closely looked at the current industry and how the big corporates compound their profits by reducing the standard of service. This is easy for them because Internet services can only really be experience by the user.

Since we have always had the ethos of value for money and quality service, we pointedly compiled an Internet Service that is as a standard Uncapped; Unshaped (no line speed reduction after reaching a soft-cap ceiling), Low in contention (which allows for faster flow of information), symmetrical and actively managed for optimal performance. All this at realistic price points!

Our belief is that we can build a sustainable future by providing a quality product at affordable pricing that will ensure customer loyalty. This loyalty is cemented with our existing customers after they experienced a true internet service.


Short for Voice over Internet Protocol

This is a computer language for transmitting the human voice in digital form over the Internet or other IP networks as an audio stream, instead of using traditional telephone lines. This allows for cheaper and even free calls.

The VoIP network is built around redundancy, calls automatically failover between networks in the event of network failure. We have monitoring solutions to proactively maintain the networks at all times. With the use of gateways we can enable VoIP services on your existing hardware.

We use Fibre, LTE or Wireless for last mile connections. Features include LCR(least Cost Routing) and TMS(Telephone Managment System) to measure call usage and Call Recording to monitor work effectiveness and complaints.

Wired and Wireless Networking

Networks are the nervous system of any company.

It connects all the electronic equipment on a central network and allows ease of access and manageability.

Knowing that PABX's require stable networks, we dedicated massive time and effort on training to ensure that we build the best network infrastructure out there, we also ensure that the network is neat and easy to manage. Using trusted equipment guarantees that we meet our customers needs, when we don’t exceed them..


Closed Circuit Television

BrilliantCom only supplies world renowned, tried and tested CCTV products.

We mainly support the Hikvision brand, it has been tested on an international theatre and we can with confidence build a solution that would meet your every requirement.

We consider function and budget, thus we have a full IP range and the Turbo range which is more cost effective but still produce a high-quality results. Remote viewing has proven to be a massive value add. Now you can see for yourself what is happening in your business while you are not at your business.


Access Control

Our “Total Integration” approach to all things Access Control and Door Entry products, ensures we can provide you a complete solution for all your requirements.

Our comprehensive range of products include biometric, facial, keypads, tags and palm access control, accessories and much more. No two systems will ever be the same, lets discuss your needs and build a system to match!


Time & Attendance

Experience taught us that correctly managing staff time and movements, leads to a saving of most business’ prime overhead; being Labour.

This also has an additional advantage of an increase in productivity. We have the best T&A software, delivering the required reports, allowing you to see what is really happening with your staff.

A combined solution of CCTV, Access control and T&A ensures that you optimise, streamline and control any business biggest variable, their employees while lifting your general level of security and creating a safe environment for both employees and visitors.


Printing Solutions

Although technology will move us to a paperless world someday, we are just not there yet and Printing is today still a big part of admin, marketing and systems management through to reporting.

With todays systems, cost management is much more effective and allows for better cashflow using maintenance packages. By having a solution that's tailored to the specific department’s needs, it ensures optimal productivity, resulting in cost savings.

Lets discuss your needs so we can see which of our partners equipment will be able to meet them best!

Repair & Maintainance

BrilliantCom are specialist in building the right solution for your organisation from the start. We always ensure that we can support every product we supply, and we are up to date with the latest developments. We still have not met a fault we could not resolve. We also offer maintenance contracts to ensure all your support needs are covered, all while helping to manage costs.

Contact Us

Tel: 087 150 7612 | Email: sales@brilliantcom.co.za

We operate out of Athlone Park, Amanzimtoti, and service the complete KZN area.